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Software Technical Writer



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    Date Posted
2 months ago
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Essential Functions:

  • Requirements gathering and analysis.
  • Attend walkthrough sessions with SMEs.
  • Define documentation tasks, sizing and conduct needs analyses.
  • Experience with SOAP, REST, and FHIR API Services
  • Knowledge of scripting tools, such as PERL.
  • Define and implement document strategy and best practices with TriZetto tools.


Education: Bachelor’s degree. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree.

Required Experience:

  • Minimum of five years’ experience in writing software documentation.
  • Understanding of learning and documentation strategies.
  • Complete understanding of content strategy implement lessons learned and best practices from prior releases.
  • Ability to self-manage daily responsibilities.

Technical Competencies:

  • Experience using authoring tools such as Confluence and video production tools like Captivate or Camtasia
  • Knowledge of scripting tools, such as PERL
  • Expertise with TriZetto product solutions is a must
  • Experience with SOAP, REST, and FHIR API Services

Desired Experience:

  • Prior experience working as a software technical writer
  • SaaS software development
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